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Skip Payments within a Subscription

There are two ways that you can stop and restart subscription payments:

Use the Suspend function to pause subscription payments. You can reactivate payments at any time and choose whether to retry any payments that were missed while the subscription was suspended.

When the period of skipped payments is known, you can choose the Skip option from the Subscription Details Page. The instructions are below.

You can skip a single payment or set of future payments. Follow these steps to skip a payment:

In the Business Center, navigate to Recurring Billing > Manage Subscriptions
. The Manage Subscriptions page opens.

Find the subscription and click the subscription code. The Subscription Details page opens.

To Skip a scheduled payment within the subscription, navigate to the scheduled payments and click the Skip
option next to the date of the payment that you would like skipped. The confirmation window appears.

A skipped payment can be restored by following step 3 and clicking Restore
instead of skip.

IMPORTANT

The payment cannot be added to the list if it is a retry attempt. The payment cannot be added to or removed from the list if it is on the same day as its scheduled processing time.